Return & Refund Policy

We offer a 30-day return policy. You have 30 days after receiving your order to request a return.

Return Eligibility

To qualify for a return, items must be:

• Unused and in their original condition

• In the original packaging

• Accompanied by proof of purchase

To start a return, contact us at jimmyklien52@gmail.com. Approved returns must be sent to our return address in New York, USA. Returns sent without prior approval will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

We do not accept returns for:

• Personalized or custom-made products

• Personal care items

• Perishable goods

• Hazardous materials

• Sale items

• Gift cards

Exchanges

To exchange an item, return the original item first. Once approved, you can place a new order for the desired product.

Refunds

After receiving and inspecting your return, we will notify you of the approval status. Approved refunds are issued to the original payment method within 10 business days. Processing times may vary depending on your bank or card provider.

If you have not received your refund within 15 business days after approval, please contact us at jimmyklien52@gmail.com.